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Contact Us |
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Moundview Memorial Hospital & Clinics We welcome your feedback. If you have comments or concerns about the care you have received, please contact Jeremy Normington, Vice-President of Patient Care Services, by e-mail at jnormington@moundview.org or by the postal address listed above. For general questions or appointments, please refer to the phone numbers below. A formal process was put in place for receiving, investigating and resolving customer concerns. When staff are unable to immediately resolve an issue for a customer, they are to complete a “Documentation of Customer Concern” form. This form is also available our customers through this website. Once received, the form is forwarded to the appropriate administration staff who investigates the concern, initiates a corrective process, and follows up with the customer within one week. If you would like to complete a customer concern form regarding a service at our hospital, clinic, extended care center or home health agency, please click on the link below. EMERGENCY ... Dial 911 Directory:
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